How to get your tax statement
Once your statement is ready, there are a number of ways you’ll be able to access it.
My Medibank
Log in to view and download your tax statement and other important information about your cover
Medibank App
Download the new Medibank App to view your tax statement, make claims and check your cover details
We’ll send it
Whether you prefer email or snail mail, update your communication preferences so you can receive your future tax statements how you want
For overseas visitor cover- If you’re on an overseas visitor cover, or on a working visa cover, you don’t need a Medibank Tax Statement for your tax return.
Your documents explained
The information below will help you get a better understanding of how to use your tax statement to lodge this year’s tax return.
Here’s a helpful guide
To make tax time as simple and straightforward as possible, we’ve put together a “how to read guide” that shows you where all the information goes on your tax return.


Additional documents
Depending on your circumstances, you may also receive the following documents along with your tax statement. Unlike the tax statement, you won’t need these to complete your tax return.
Lifetime Health Cover (LHC) Statement
The Lifetime Health Cover statement is a mandatory document that’s sent to all health fund customers who have a Lifetime Health Cover loading on their policy.
The LHC is a Federal Government initiative where a ‘loading’ can be applied to your premium if you take out hospital cover later in life. It acts as an incentive for people to take out hospital cover at an earlier age and maintain it. You can read more about the LHC here.
Please note, the LHC loading doesn’t qualify for the Australian Government Rebate on private health insurance.
Standard Information Statement (SIS)
The SIS is sent out to members who are also the policy holder. It contains a summary of your cover, outlining its key features, general waiting periods, benefits and exclusions.
The information and design of the SIS is standardised across all health funds, making it easier for people to compare like for like, to make an informed choice when choosing health cover.
Frequently asked questions
Your statement will be available to view and download in My Medibank (previously Online Member Services) from 15 July 2017. We will also send your statement to you via email or post as soon as it’s ready.
Want to know more?
Contact Medibank
If there are any other questions you’d like answered, call us on 132 331 or visit us in store. If you’d like a copy of last year’s tax statement visit My Medibank.
Contact the Australian Taxation Office
If you have any tax-related questions or need help completing your tax return, contact the Australian Taxation Office on 132 861 or visit ato.gov.au


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